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Week 5 POLC - Coggle Diagram
Week 5 POLC
Planning
achieve the goal
Advantages
reduce waste
point out the direction
reduce uncertainty
establish goals and standards for control
two types
formal
informal
Controlling
Measuring
Control criteria
turnover
absenteeism rates
employee satisfaction
budgets
written reports
oral reports
statistical reports
personal observation
process
comparing
correcting work performance
monitoring
advantages
Protects the organisation and its assets
Employee empowerment
comparing
Immediate corrective and basic corrective action
standard
Correct actual performance
Taking managerial action
Acceptable range of variation
goal
Organising
Elements
Chain of command
Span of control
Centralisation/De-centralisation
Departmentalization
Work specialisation
Formalisation
Types
Organic
Cross functional teams
Cross hierarchical teams
Free flow of information
Wide spans of control
Low formalisation
Decentralised
Mechanistic
High specialisation
Rigid departmentalisation
High chain of command
Narrow spans of control
Centralised
High formalisation
Definition
Goals
Arranging
Structuring
Orgnisational
Structure
Design
Leading
theories
Behavioural theories
focus on task
focus on people
Contingency theories
Situational
Read
Adapt
Understand
Traits
Behaviours
Trait theories
Leaders are born and cannot be trained
Definition
leader can influence others
all manager should be leader