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MOD 2 - INFORMATION FOR DECISION-MAKING PG 97-177, B - INFORMATION,…

- - - - b) Customer relationship management systems Pg 116
      - a) Production planning & control systems Pg 115
- - - - sales can be drilled down Eg 2.4 Pg 122
- - - - Wang & Strong 4 way classification of Info Fig 2.4 Pg 127
        
        Intrinsic
        
        Contextual
        
        Representational
        
        Accessibility
      - Information Assessment Eg 2.5 Pg 128
        
        Dimension/attribute/finding/info needs assessment pg 128 , 129
- - - - EXTERNAL STAKEHOLDERS & THEIR INFORMATION NEEDS TABLE 2.1 PG 101
    - - INTERNAL STAKEHOLDERS & THEIR INFORMATION NEEDS TABLE 2.2 PG 102
- - - - STAKEHOLDER RISK MANAGEMENT PG 106
        
        EVALUATION THE INFORMATION NEEDS OF STAKEHOLDERS EG 2.2 PG 106
        
        STAKEHOLDERS & KEY INFORMATION REQUIREMENTS PG 108
        
        INFORMATION FOR THE BOARDS EG 2.3 PG 109