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Week 5 - Coggle Diagram

- - - - Leaders are born and cannot be trained
    - - Leadership is more than possessing a few generic traits
        
        Duality of leadership: focus on task vs. focus on people
    - - Effective leadership requires more than an understanding of traits and behaviours
        
        Ability to ‘read’ and ‘adapt’ to situational circumstances
        as important
- - - - How :question:
        
        A combination of approaches (i.e. personal observation, statistical reports, oral reports, and written reports)
        
        What :question:
        
        More critical to the control process than how we measure
        
        Control criteria - employee satisfaction, turnover and absenteeism rates, budgets
    - - Acceptable range of variation
    - - :check: Correct actual performance (reactive approach)
        - Immediate corrective versus basic corrective action
        :check: Revise the standard (proactive approach)
        - Goal may have been too high or too low