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Functional Delivery, hi (yes, no), ii. Help - Coggle Diagram
Functional Delivery
i. Query
a. Provide him the last 3 shipment numbers to select and then add a more button for pagination. Fetch the data using Rest
c.Based on the number selected, route to specific url
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- Booking Status based on the number
a. Provide him the last 3 Booking numbers to select and then add a more button for pagination. Fetch the data using Rest
c. Based on the number selected, route to specific url
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Prashant will provide json and url, To be added
ii. Help
- If nothing works take him to Ticket workflow or close
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- FAQ's 1.Based on the FAQ on the links supplied and Google based definitions
iii. Tickets
- Raise service ticket and store it in backend server. The ticket will contain the attachments too.
- Retrieve service ticket status and other details from backend server . Provide link to route user to the tickets page
- If nothing works, take him to help or clos
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