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COMMUNICATION PROCESS - Coggle Diagram
COMMUNICATION PROCESS
Tips to improve communication process
Ask questions
Maintain eye contact
Be a good listener
Clarify your message if needed
Simplify your message
Consider your body language
Know your audience
Take the time to respond
Components
the actual message being sent
Channel of communication
the sender of the communication
the receiver
the decoding of the message
Feedback
channels of communication
audio
video
voice
writing email
body language
fax
seven steps in the communication process:
The sender develops an idea to be sent
The sender encodes the message
The sender selects the channel of communication that will be used
The message travels over the channel of communication
The message is received by the receiver
The receiver decodes the message
The receiver provides feedback, if applicable
Definition: a series of actions or steps taken in order to successfully communicate.
Goal: to present an individual or party with information and have them understand it.