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Content Topics - Coggle Diagram
Content Topics
Prof. Membership
Joining
Renewing
Contact Management
Member Comms
Marketing
Member Analysis
Dashboards
Trends
Conversion Rates
reporting
Prosessional Development
Member Value
Centre Management
Retention
Online Communities
Member engagement
Abstract Management
Job boards
Member value proposition
Online Experience
event management
virtual events
Member satisfaction
Member acquisition
Growing subscription fee income
Trade Associations
Organisational membership
Awarding Bodies
Registration
Online/ Learner Experience
Exams
Results
Certification
Distribution
Appeals
Awards
Qualifications revenue
Centre Management
Qualifications Management
Learner Value
Online Assessments
Learner Journey
Websites
User journey towards signup
Member areas
Job boards
Forums
Design and planning
Build + CMS
Transactional functionality
Design for client sectors
Optimized Online Journey
CRM
Building Relationships
Converting customers to paying members
Motivating engagement
Database
Manual spreadsheets
Improved decisions from dashboards
Speciallised vs generic CRMs
Managing events
Moderating qualifications
Subscription management
Internal task planning
Automated communications
Automated processes
Data segementation
Portals
Defined by a log-in
Relevent content
Bespoke event listings
Personalised experience
Driving further revenue
Self service to update info
Integration
Duplication of Data
CRM + Website
Avoiding manual processing
No central data hub
Eradicating errors
Snapshots of the business
Digital Transformation
Where to start
Business case
Definition
Benefits of new processes
Process mapping
Waste identification
Redesign of processes
Streamling technologies
Hurdles to success
Change Management
Silos working/ staff culture
Technology
Data
Storage
Security
Backup
Privacy GDPR
Avoiding duplication
Accuracy/updating
breaking down data silos