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Communications Management: Covers all tasks related to producing,…
Communications Management: Covers all tasks related to producing, compiling, sending, storing, distributing, and managing project records
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Plan Communications Management: This is the plan that drives communication on a project, it defines how often communications are distributed and updated, what format they are distributed in, what information will be included in the communications, and which stakeholders will receive these communications.
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Tools & Techniques:
Communications Requirements Analysis: This identifies which stakeholders should receive communications, how and what they should receive and how often
Communication Channels: Channels = n * (n-1)/2, where n is the number of people on the project.
lines of communication between various people on the project
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Communication Methods:
Informal Written eg e-mail messages, memos
Formal Written eg contract, legal notices, project documents
Informal Verbal eg meetings, discussions, phone calls
Formal Verbal eg speeches, presentations, mass communications
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Manage Communications: The execution of the communications management plan It must also be flexible to allow unplanned information requests to be handled
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Tools & Techniques
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Information Management Systems: Represents tools that facilitate communication and the distribution and management of information like an intranet portal site, e-mail system, text messaging...
Performance Reporting It involves creating reports for the stakeholders that show how the project is progressing against the plan (scope baseline). Includes graphics for schedule and earned value information. The performance reports are tailored to the audience, eg a one-pager for the project sponsor vs a more detailed version for team members
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Control Communications: This process compares the results of "Manage Communications" with the communications management plan, if there are differences adjustments are made to the plan or the way the work is being carried out
Inputs
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Project Communications: All communications output from "Manage Communications" are brought here to compare with the plan
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