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CHAPTER 8 – SOCIOCULTURAL DIVERSITY - Coggle Diagram
CHAPTER 8 – SOCIOCULTURAL
DIVERSITY
DEFINITION
the degree to which a small group or organisation is characterised by sociocultural diversity and individual diversity
Diversity at Workplace
Diversity in the workplace refers to differences we recognize in ourselves and others
Race
Age
Culture
Religion
Gender
Sexual Orientation
Family Structures
4 Layers of Diversity
External Dimension
Organizational Dimensions
Internal Dimension
Personality
Social identity Theory
Suggests that when we communicate, we tend to engage in the process of categorisation, social comparison, and identification
Diversity and group cohesion & performance
Provide groups with VARIOUS skill-sets and perspectives
Diverse groups are generally BETTER than homogenous groups
Can create PROCESS LOSS (due to lack of clear communication/ differing expectations/ negative attitudes toward other members)
Can also adversely influence group cohesion, commitment and communication
Types of Diversity
CULTURAL DIFFERENCES / DIVERSITY
Beliefs
Behaviour
Values
Communication patterns
GENERATIONAL DIFFERENCES /
DIVERSITY
Seniors
Babyboomers
Generation Xers
Generation Yers
GENDER DIFFERENCES / DIVERSITY
distinct communication styles and
strategies
women’s communication styles
Men’s communication styles
PROFESSIONAL DIFFERENCES / DIVERSITY