Please enable JavaScript.
Coggle requires JavaScript to display documents.
REINVENTING THE WHEEL AT APEX DOOR COMPANY - Coggle Diagram
REINVENTING THE WHEEL AT APEX DOOR COMPANY
ISSUES
Door-design department.
The designers are required to work with the architects to design doors that comply with the requirements.
Designers oftentimes commit errors and thus can cost Apex tens of thousands of dollars.
Current training process
None of the jobs has a training manual per se
Training for new recruits is all on the job.
Arguments commonly happen between Jim, the employee, and the employee's supervisor.
No matter so often that he informs his employees how to do their work, they always determine to do their way.
Order processing department.
Jim has a very precise and accurate way he required the order to be written.
Most order clerks do not understand how to use a multipage order form.
SUGGESTIONS
Uses of technology.
Use digital tools for the employees online training.
By providing visually appealing, employees motivation for training increases.
More flexibility when integrate online aspects.
Cross department knowledge sharing.
Assist employees in understanding the circumstances in other department.
Provides necessary flexibility in managing a workforce.
Increases the employees skill set.
Motivate manager to get involved.
Manager know the overall current and probably future skills their team needs
Manager are in contact with the team daily.
Manager would monitor the progress of the training before and after.
Find adequate balance of information.
Must be meticulous in creating duration of different training sequences.
Formulate information to engage employees and get them to retain it.
Management should strike a balance between giving the right information and giving too much.