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MANAGING GLOBAL SYSTEMS, Fadhila Abidah 09111840000092 SIB Q - Coggle…
MANAGING GLOBAL SYSTEMS
Factors driving internationalization of business
International information systems architecture:
Basic information systems required by organizations to coordinate worldwide trade and other activities
Understand global environment
Develop corporate strategy for global competition
Develop organizational structure and division of labor
Consider management issues
Consider technology platform
Business driver:
A force in the environment to which businesses must respond and that influences the direction of the business
Global economic system and global world order driven by advanced networks and information sy
stems
The growth of international trade has radically altered domestic economies around the globe
Challenges
General cultural challenges
Cultural particularism
Social expectations
Political laws
Specific challenges
Standards
Reliability
Speed
Personnel
Developing global business
Global strategies
Domestic exporter
Multinational
Franchisers
Transnational
Organizational structure
Centralized
: In the home country
Decentralized/dispersed
: To local foreign units
Coordinated
: All units participate as equals
Global systems to fit the strategy
Configuration, management, and development of systems tend to follow global strategy chosen
Types of systems configuration
Centralized
: Systems development and operation occur totally at domestic home base
Duplicated
: Development occurs at home base but operations are handed over to autonomous units in foreign locations
Decentralized
: Each foreign unit designs own solutions and systems
Networked
: Development and operations occur in coordinated fashion across all units
Develop global company & IS support structure
Organize value-adding activities along lines of comparative advantage
Develop and operate systems units at each level of corporate activity—regional, national, and international
Establish at world headquarters
Global IS: challenges & solutions
Challenges
Computing platforms and systems integration
Connectivity
Software
Integrating new systems with old
Human interface design issues, language
Software localization
Converting software to operate in second language
Management solution
Agreeing on common user requirements
Short list of core business processes
Develop common language, understanding of common elements and unique local qualities
Introducing changes in business processes
Success depends on legitimacy, authority, ability to involve users in change design process
Coordinating applications development
Coordinate change through incremental steps
Reduce set of transnational systems to bare minimum
Coordinating software releases
Institute procedures to ensure all operating units update at same time
Encouraging local users to support global systems
Cooptation: Bringing the opposition into design and implementation process without giving up control over direction and nature of the change
Fadhila Abidah
09111840000092
SIB Q