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REINVENTING THE WHEEL AT APEX DOOR COMPANY - Coggle Diagram
REINVENTING THE WHEEL AT APEX DOOR COMPANY
ISSUE
Weak accountability system
Lack of knowledge on the computer system
Incompetent employees
Non of the job have training manuals
Job description are out of date
The training are all the same throughout the company
Senior give training
SUGGESTIONS
Perform Job Analysis
Perform needs for assessment
New training program
Conducting the best method of the training in the company
On the job and job rotation
Classroom training
Virtual classroom
Evaluate
What have been learn by the employee
Behavior of the employee
Result of the program
The employees' reaction
Conduct new program so the employee will not be bored to join or attend the training
Have new knowledge about the skills and abiliies
Training procedures need to be written to every position
Directed to the company objectives
Improved the quality of the system
Educate and give knowledge to employee on how to handle the system
conduct interview, observation, focus groups & documentation examination
Supervisors need to be accountable for the training
new up to date job description be written to every position
Identify the KSA of a job
Improve the staff KSA
Facilitate employees' learning of job related competencies