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A TQ STRATEGY, By recognizing these mistakes and working to
avoid them, a…
A TQ STRATEGY
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Summary
Successful implementation of TQ based strategies depends on the commitment and involvement of all employees
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Five Problems
If not handled well, will derail a
deployment effort.
By recognizing these mistakes and working to
avoid them, a team can stay on track
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Support should be forthcoming not only from senior leadership, but also from leadership at all levels in the organization
No amount of good intentions, resources, effort or time will make up for missing sustained leadership support
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Lack of alignment may cause confusion among the key stakeholders and associates about the value of the entire effort; this gap delays deployment in many organizations
A deployment strategy helps to align organizational business goals to expected deployment results and to maintain the sustenance of TQM in the organization
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Training and certification are important aspects of an overall TQM deployment effort because they build competency within the organization
But sometimes teams are more focused on training and certification goals, and fail to support project execution
Without adequate mentoring and coaching support after their initial training, Belts may select projects simply to meet the certification targets or projects may be inordinately delayed
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A lack of focus on project selection and prioritization can lead to projects that lack data or business focus or projects focused on process areas that are outside the Green Belts‘ and Black Belts‘ realm of control
This results in delayed or scrapped projects, and quick disillusionment among the Green Belts and Black Belts
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Every individual member of an organization has a stake in its growth and progress; therefore, each is responsible for contributing to and facilitating a successful deployment
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Yet sometimes deployment teams fail to communicate the benefits of the TQM deployment to the key stakeholders