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Deming’s 14 points - Coggle Diagram
Deming’s 14 points
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2.Adopt new philosophy
A new philosophy. Western management learn on responsibilities by lead for change in a new economic age challenge
3.Cease inspection
Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass basis by building quality into the product in the first place
4.Improve supply quality
End the practice of awarding business on the basis of price tag. Become a single supplier for any one item, on a long-term relationship of loyalty and trust
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8.Drive out fear
Drive out fear, so that everyone may work effectively for the company
9.Eliminate boundaries
Break down barriers between departments. People in all department must work as a team, to foresee problems and how to encountered with the product or service
10.Eliminate slogans use
Eliminate slogans, exhortations, and targets for the work force asking for zero defects and new levels of productivity. Create adversarial relationships (bulk - causes of low quality, low productivity to system)
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