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Course Design, Nurul Raihanah bt Roslan 199925 - Coggle Diagram
Course Design
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What is course design?
Interpretation on learning needs data to produce an integrated series of teaching-learning experience
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Research article
J. Lockwood
How current applied linguistics research into the nature of call centre communication breakdown in business processing outsourcing sites can impact English communication training program content and design for this industry
The ESP approaches and sociolinguistic frameworks inform them quite clearly cultural contexts embedded within them
ESP researchers and practitioners have a great deal to
offer the BPO industry, but communication in this industry is still very under-researched
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