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Basics of Quality Development and Quality Assurance (Feedback ("…
Basics of Quality Development and Quality Assurance
Quality in Education
Seven models of quality in education
(Cheng & Tam, 1997)
Legitimacy
Process Model
Absence of Problems
Resource Input
Organizational Learning
Goal and
Specifications
Satisfaction
Quality Management in Education
4 Imperatives of Quality Management in Education
Moral: Duty of professionals
Competetive: Of Institutions
Professional: Commitment to the needs of students
Accountability: Political Demands
Education as Service
: Provided by the country
Internal and External (school) Evaluation
External Evaluation
Conducted by External Agencies
Evaluators are not familiar with administration of schools
Objective
Internal Evaluation
Conducted within the Schools, Principals, Colleagues etc.
Internal administration is clear to the evaluator
Bias? Evaluators are most of the time direct colleagues
Advantages and disadvantages of both approaches
Feedback
How to provide constructive feedback?
Feedback of External Evaluations FEE
Understandability
Usage of FEE
Measures of effective teaching
improving professinal teacher development
"Kitchen Message"
a possibility/method for each teacher to test and compare
professional teaching
to be open for students’ feedback
Quality Agencies
IQB (Institut für Qualitätsentwicklung und Bildungsforschung)
Tasks:
Monitoring of German schools: Do they meet the targets for Ss competency development?
Implementation: Assistance in putting standards and targets into practice -> guidance framework
Research: IQB = Leading institute in empirical educational research
ISB Institut für Schulqualität und Bildungsforschung
Tasks:
Observes the quality of processes and results in the Bavarian Education System
Collects and evaluates data → feedback on the quality of Bavarian schools for stakeholders
Quality Development in Higher Education
Quality of education: Control of Ministries
Degree Frameworks and Subject Benchmarks
Effective Teacher Politics
2.How does teacher sorting across schools affect
the equity of education systems? Class-size, teacher student ratio experience
And how can countries attract and retain
talented men and women to teaching? Salaries, social status
How do the best-performing countries select,
develop, evaluate and compensate teachers? Certificates, Working Conditions
Students Evaluation of Teaching
Questionable Viability but mostly used assessment
Effectiveness? Other Tools to evaluate teaching?
Objectivity? Interpersonal Relations among teachers and students
Design Based Research ( Quality Development and Education Research)
Definition
: Study of Learning with systematic design (Collins,
1992)
Need of Design Based Research
address theoretical questions about the nature of learning in context
the need for approaches to the study of learning phenomena in the real world situations rather than the laboratory
to go beyond narrow measures of learning
the need to derive research findings from formative evaluation
to address the generalizabilty problem of education research
to create learning conditions that learning theory suggests
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