Innovation Offerings
CIP1
CIP2
Idea Accelerator
Working Backwards workshops
For people wanting to know the basics of how to Innovate, CIP1 provides them an overview of Lean Innovation
For teams with a known business problem they want to solve, CIP2 provides them with the tools, templates and coaching they need to carry out a 6 week innovation challenge
Offer Idea: Innovating through Customer Obsession
Amazon Customer Obsessed Culture
Working Backwards at Amazon - PR/FAQ
Persona
Empathy Map / Goals, pains, gains
How to find customers
Introduces them to concepts, creates common language, exposure to process/language/approach
How to interview customers
Framing your customer problem
Offer Idea: Innovation Simulation
3hr innovation "game"
Provides scenarios to teams, and options
review Cloud Simulation activity, Playing Lean game.https://www.kickstarter.com/projects/simenfur/playing-lean-2-the-next-release
Experiments have value and a cost
CIP1 Reboot
Interview 20 customers each
For people wanting to know the basics of how to Innovate, CIP1 provides them a practical introduction to Lean Innovation
Use a generic case study that is easily understandable, and has easy access to customers for interviews
- fixing public transport
- eating healthy
- getting fitter
- improve the online shopping experience for clothes
Customer Obsession
Ideate & Decide
Rapid Experiments with Customers
Pitch your solution idea to the group
Solve real problems for real people - Creating a simple persona
Empathy map or RHS Value prop canvas
How to find customers
How to interview customers
Interview 5 customers, capture insights
Problem framer
Come up with ideas -- Crazy 8
Art gallery / Dot voting
Yes And
Iterate Crazy 8s
3 panel story board
Map risky assumptions
Run some experiments to learn more risky assumptions
CIP2 Reboot
Recap of CIP1, extend it with more tools/techniques focussed on a real and current business problem. Get prepared for 6 weeks of experiments and a pitch
Onboarding training to kickstart their 6 week innovation sprint
Pitch your idea
Reiterate key messages
Customer Obsession: Start with a real problem for real customers
Diverge and Converge to generate and refine ideas
Identify your risky assumptions
Run experiments to generate new learning.
Its all about increasing the speed through the loops
Take what you've learnt and apply it to a real customer problem
Business Model workshop