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New Employee Orientation (Organization & Culture - All Staff (Days 1 -…
New Employee Orientation
Teller Training - Technical
(Days 3-5)
Episys
Transaction Codes
Overrides
How to read an account
comments/warnings
Synergy
Checks
MICR line
anatomy
ITC
AFS
Accounts, Shares & Loan Types
Coin & Cash Transaction slips
Activity:
Role Play (teller line)
Kahoot Reviews (daily)
Run Teller Mail (w/ Liz M.)
Lobby Tracker
Organization & Culture - All Staff
(Days 1 - 2)
Community Involvement
Culture (QBQ assignment)
Pictures (ID Badges)
BSA
(in-person delivery & Litmos assessment)
Resources
intranet & ecu.com
I9 Paperwork
HR Housekeeping (e.g. time clock)
Lync (Skype for Business)
Physical Tour of Home Office
Breakfast with Executives and Managers (Day 2)
Department Presentations
Creating Member Loyalty (CML)
History (ECU & CUs in general)
Guiding Coalition
Net Promoter Score (NPS)
Financial Literacy
Marketing
Audit
Security (Branch)
IT (Dale)
Accounting (Balancing)
Branch Shadowing (Newman) Day 3 AM
Accounts, Shares & Loan Types
Daily Reflections
Self Assessment & Development Plan
Daily Reflections
Self Assessment & Development Plan