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Chapter 5: Mind Map (Get help from college resource (Money problems?…
Chapter 5: Mind Map
Get help from college resource
Confused about future courses?
Meet with advisor
Helps with required courses
Academic problems?
Go to a tutoring lab
Math Lab
Reading lab
Money problems?
Grants
Loans
Scholarships
Personal problems?
Seek help from Counselors
Health problems?
College health service
Doctors
Health Products
Problems deciding on a career?
College career office
Problems getting involved socially at your college?
College student activities office
Trips
Choir
Athletic teams
Dance
College Newspaper
Clubs
Showing respect
Avoid microagressions
Doing stuff unconsciously because of a stereotype
Advocate for respect
Stop people from denying others
Report people who try to deny others of opportunities
Avoid the right/wrong game
Preventing someone do something they want to do because you think it is wrong
See people as individuals
Learn nonverbal behaviors
Space
Different countries have different personal space zones
Eye Contact
Eye contact is rude in Asia but is respect in America
Gestures
What is an okay gesture in North America might mean something else in a different country
Use the preferred term for a person's cultural group
Ask for preferred term
Pronounce names correctly
Ask for pronounciation
How to listen actively
Step 2: Clear Your Mind And Remain Silent
Be quiet
Don't be distracted
Step 3: Ask The Person To Expand Or Clarify
Don't make assumptions
Ask for more information
Step 1: Listen To Understand
Listen with the intent of understanding them
Step 4: Reflect The Other Person's Thoughts And Feelings
Don't assume you understand
Restate what you heard
Saying "NO"
Don't take on more than you have to if it is negatively affecting you
Find nice ways of saying no
Say "no" in a way that makes them understand why you are saying "no"
Seek help from your instructors
Powerful Quadrant II action
Greatly pays off
Likely get good help
Use active listening in your college classes
Helps us learn
Strengthens understanding of new concepts
Record understanding in notes
Leveling
Communicate Honestly
Express unpopular thoughts/feelings
Communicate Purposely
Made clear
Can evaluate communication success
Communicate Responsibility
Take responsibility with I-messages
Making requests
Use DAPPS
Creator yes or no answers
Victim accept maybe or i'll try
Start a study group
Helps everyone in it excel
Meet many times a year
May become friends
Creating a support system
Individualistic
I and me orientation
Independence highly regarded
Collectivistic
We and us orientation
Interdependence highly regarded
Create a project team
Work on one project then disband
Get stuff done faster and easier
Strengthening relationships with active listening
Shows that you value them
Keep promises
Be Assertive
Blaming
Dominated by inner defender
Place themselves above others
30% use blaming as communication style
Protect from failure
Placating
Dominated by inner critic
Place themselves below others
50% use placating as communication style
Quadrant III
Protect from rejection
Employing Interdependence
Successful Students
Respect cultural differences
Strengthen relationships with active listening
Develop mutually supportive relationships
Failing Students
Remain dependent, codependent, or independent
Listen poorly
Judge those who are different
Respecting cultural differences
America is growing more diverse