Troubleshootinng

Event messages we want to see

Hardware #

AV Products

User stuff

Ways to see/get the message

usually wants to look at multiple devices at a time

Control Products

Emulation

data injection (both ways)

eBUS IO

Program

GC/Automation

Control Script (print)

monitors

Macros

TLPs

Drivers

User Trace #

Short Term needs

Non Primary Controller Trace

TLPs

Secondary Controllers

eBUS

NAV

Philosophies

make the user self-sufficient

Extron should not be a bottleneck

NBPs

Might troubleshoot across subnets or locally

Other AVInterface devices

different tools

locally, remotely (across subnets)

make a control system solution, not just a product solution

event message emitter is the host itself

like dataviewer and non-secure connections