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Crafeo (Admin (Admin Login (Admin Dashboard (User Management(Reviewer)…

- - - - User Management(Reviewer)
        
        Add Reviewer
        
        Delete Reviewer
        
        Reviewer Settings(Access Priveleges)
      - Audit Management
        
        ->
        
        Create Client Profile
        Logo
        Client Name
        Client Description
        Location(Address, City, State)
        Time Specifics(Phone. Open hours, Open days)
        What you will get
        Shopper Demographics
        Key scenarios
        Key Observations
        Mandatory Products/Services
        Mandatory Proofs
        Miscellanous
        
        Create Audit
        
        Audit Name
        
        Publish Audit
        
        1 more item...
        
        Client profile (per locations)
        
        Audit Type(Mystery/Retail/
        
        Audit Questionnaire
        
        Create customized Questionaire
        
        2 more items...
        
        Audit Instructions
        
        Audit Details
        
        Enter Fee(Minimum and maximum fee)
        
        Audit Instructions
        
        Date range(Audit can be applied)
        
        Audit Image
        
        Certification(Required)
        
        Recurring Audits(Campaign)
        
        Occurrence (for example: the audit should take place )
        Days(Upper Limit)
        Weekdays(S,M,T,W,T,F,S)
        Month(1-30/31 days available to select from)
        
        Name
      - Client Management
        
        Client Masquerade
        
        Enter Email and fetch the Client details
      - Shopper Management
        
        Shopper Masquerade
        
        Enter Email and fetch the Shopper Details
        
        Define Cooling Period of shoppers
        
        Per Audit type
        
        Per Ratings
      - Cetifications #
        
        Default Certification(Code of Conduct)
        
        Attempts(Maximum-2)
        
        Pass #
        
        Fail
        
        Client Specific Certification
        
        Attempts(Maximum-2)
        
        Pass #
        
        Fail
        
        Know the Client(learning material)
- - - - Shopper Profile
        
        About User
        
        Profile Image
        
        Full Name
        
        Gender
        
        Date of Birth
        
        Mobile Number
        
        Email Address
        
        Country
        
        Address, City, State, Pincode
        
        Additional Details
        Prompt to get these details
        
        Own a four wheeler(Yes, No)
        
        Own a two wheeler(Yes, No)
        
        Languages known(Hindi, English, Others)
        
        Smartphone(Yes, No)
        
        Marital Status(Single, Married)
        
        Experience in Mystery Shopping & Audits(New, About a year, More than a year)
        
        Annual Household Income(0-5, 5-10, 10-20, 20+ Lacs)
        
        Occupation Category(Government, Private, Student, Homemaker, Self employed, Retired )
        
        Highest Educational Qualification(10th, 12th, Graduate, Postgraduate)
        
        Preferred Audit Type(Mystery, Retail, Stock)
        
        Document details
        Prompt to get these details
        
        ID Proof Number
        
        PAN Number
        
        Bank Name
        
        IFSC Code
        
        Bank Account Number
        
        Applied Assignments (Audit Name, Location, Location Address, Due Date, Fees(Rs), Action)
        
        Completed(Audit Name, Location, Location Address, Due Date, Fees(Rs), Action)
        
        Assigned(Audit Name, Location, Location Address, Due Date, Fees(Rs), Action)
        
        Declined(Audit Name, Location, Location Address, Due Date, Fees(Rs), Action)
        
        Decision Pending(Audit Name, Location, Location Address, Due Date, Fees(Rs), Action)
        
        Available Assignments [filters]
        
        Available opportunities for assignments
        
        Audit Type
        
        Location--Filter-audits available in 10 km radius by default
        
        My Certifications
        
        Attempted
        
        Available Certifications to attempt
        
        Payments
        
        Payment Status
        
        Payments Done
        
        Payments Pending
        
        Payments Rejected
        
        Payment History
        
        Total Earnings
        
        Total Received
        
        Total Outstanding
        
        Settings
        
        Notification Agreement(Email, SMS)
        
        Change password
- - - - Status
        
        Decline/Reject
        
        Payment Rejected [Status]
        
        Decision pending
        
        Response received
        
        Accepted
        
        Statistical Analysis
        
        Saved Audit Data
        
        Initiate Payment [within 90 days]
        
        IF it has reached 85th day then notify Reviewer to release the payment
        
        Payment Released
      - [If response has issues, reviewer can send a mail to shopper who has done the Audit]
        Mail Shopper if audit has minor tweaks
        To, CC, subject, Mail Body
  - - - Accept their application
      - Keep them On Hold/Back up
      - Application Decline/Reject
- - - - Client Dashboard
        
        Audit
        
        Audit Management
        
        Campaign details
        
        Agreement
        
        Audit Data
        
        Audit Name(Date, Time, Location)
        
        Overall Performance(Ratings 1-5 or can be kept as Emoticons)
        
        Score trend(Calculation in percentage)
        
        Phase wise Summary
        
        Gallery
        
        Images (downloadable)
        
        Audio/Video Clip (downloadable)
        
        Profile
      - Forgot Password- Client can reset their password via reset password link - will email a password recovery email to the email on file