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slow to speak (QUOTES ("Listening, not imitation, may be the…
slow to speak
QUOTES
"Listening, not imitation, may be the sincerest form of flattery." - Joyce Brothers
Proverbs 21:23 Whoever keeps his mouth and his tongue keeps himself out of trouble.
Set a guard, O Lord, over my mouth; keep watch over the door of my lips!
To be kind is more important than to be right, F. Scott Fitzgerald
Proverbs 18:2 A fool takes no pleasure in understanding, but onlyy in expressing his opinion.
Richard Branson, CEO of Virgin Group writes, the most effective leaders and entrepreneurs listen more than they speak:
Mark 4:24 And he said to them, “Pay attention to what you hear: with the measure you use, it will be measured to you, and still more will be added to you
"You never get people's fuller attention than when you're listening to them." - Robert Brault
The secret to influence is letting the other person do most of the talking. (me)
in abundance of counselors there is victory.
In a flood of words you will not avoid sin,Prov 19
develop EQ
has experience
has bias
do not disagree, ask questions
it is a character issue
WHEN EMOTIONS SWELL, emotion influence mouth, adrenal shuts down
no good comes from criticiing
being quiet demonstrates presences, measure, maturity *
dont open mouth and act foolish
demonstrate humility
even with subordinates-denonstrate humility
Discernment is about listening
training yourself not to talk over them.
people have a desire to be heard out, there is a frustration otherwise
listen demonstrates respect
people starve for confirmation, admiration
this will benefit your relationships *
you will earn an excellent reputation, it is a rare quality
creates unity in a team of diverse individuals
listen builds understanding, with understanding comes peace
your next level of greatness depends on your ability to listen
listening buildings relationships, even friendship despite differences
listening establishes/builds trust
the 1st responsibily of leadership is to listen
you can't learn by doing all the talking
those who listen are well reguarded
listening builds opportunities
listening builds influence
people have experiences different than mine
but he who rejects reproof leads others astray.
a humble mind.
so you fight and quarrel
Dianne Schilling, Forbes -Listening builds careers,
demonstrate empathy
Don't hijack a conversation
jeopardize their working relationship with employees
decreases their sense of worth in your establishment, builds resentment
less mistakes and misunderstandings*
SO HOW CAN YOU IMPROVE
dissatisfied customers
quill the desire to speak 1st and be heard
There may be buttons pushed you were unaware of
Benefits of listening
Check asumpstions
be mindful of the other person need to speak
demonstrate empathy
keep your mind open
dont react, even in the face of criticism, hear them out even if it hurts
check your peception with the speakerbelief, surmise, idea, notion, suspicion, conjecture, speculation, inference, theory, hypothesis, postulation, guess, feeling, hunch, assumption, presumption
"her supposition is based on previous results"
don't judge
Barriers to you and others
old hurts
perception - perception is the turth often in the absence of facts
jargon
arrogance personality
education, cognitive
misunderstanding due to lack of paraphrasing, question
predisposed mind, illness, tragedy, fire ground
it pulls people together, Put aside papers, books, the phone and other distractions, Don't interrupt and don't impose your "solutions."
“You cannot truly listen to anyone and do anything else at the same time.”
― M. Scott Peck,
listening demonstrates respect (me)
let customers drian their emotional bubble