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SOS Support Analyst (quality standards ((more about (dedicated to provide…

- - - - dedicated to provide exceptional customer service
      - with over 40,000 products in-stock and thousands more online
      - Lowe's help customers build, improve and beautify their homes
      - offers one of the largest selections of home improvement products
      - serving both retail and commercial
- - - - to maintain a high level of service
        
        merchandising
        
        operations team(including stores)
        
        vendors inquiries
    - - monitor online communicatoins tool (connections)
        
        sos related discussions
        
        actively participate in forum topics and discussions
    - - facilitate training session to various levels
  - - - ensure that the correct pricing in set up in the system and online
    - - ensure that discontinued items are removed out of the system and removed on lowe's.ca
    - - to ensure that SOS items are included in promos online
  - - - to ensure new material meets company standards
  - - - to identify improvement opportunities and to develop an optimal work process
- - - - managing various types of specialty sales programs
        
        setting up