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Evaluation of an E-Training Program (Other sources (high direction,…
Evaluation of an E-Training Program
Convert results into economic value. Measurement Indicator
Control groups (one that participates in the action and one that does not)
Facilitates
decision making
do profitability analysis
Trend analysis
The evaluation of a training program
answer many more questions, all oriented to know if really the
formative action "satiate" the needs of forming
Other costs
Total Evaluation
Definition of training needs and objectives
Efficacy Evaluation:
Did it cost you anything?
Optimize resources
Evaluation of profitability
Definition
Evaluate is check / verify the results
Immediate Evaluation
did you acquire the proposed competences?
Decrease dedicated hours, without losing quality
Process of planning and design of the action
Efficiency Evaluation
well managed?
It is complex to measure but it is obligatory to measure it
What is evaluated
Implementation process
It should focus on: definition process (design), developed competences
(teaching), transfer of competences (transfer )
The objectives of the training action have been achieved, due to the action
formative
Efficiency, Efficiency and / or safety in the trained
Transfer of Competencies. Utility. Cost effectiveness
Evaluation of effectiveness
Difficult to establish the criteria
Measurement of the level of modification of the behavior produced in the
formed
Definition
Immediate Evaluation and Satisfaction
Measure all competencies, (know, know how, know how to be, want to do
Is the investment profitable?
The training action is effective
Methods to obtain effects of training on results
Other sources
high direction
customers
external experts
collaborators
Calculation of profitability (ROI)
During planning
Completed the action
Choice of an Indicator: Relevant
Moderate cost. Reliable Acceptable
Reduced Number
Multi temporary
Hard Indicators
Estimates of the participants themselves
Estimates of the contribution of external factors
Calculate the total amount (in time or actions)
Set the target measure level (or variation)
To plan
indicators and estimates
systematic collection (takes time)
Set your unit value
Set your current value
Common indicators:
Cost / Assistant
Cost / Time / Assistant
Cost / Time,
RCI (Cost / Revenue Relationship) = Revenues produced / Costs (ideal greater than 1)
Profitability Indicators
ROI ((Revenue - Costs) / costs) (ideal greater than 0)
Amortization Time: Costs / Revenue per month
Cost evaluation
Mide la gestion optima del proceso
Efficiency Evaluation
Measure the design of the action, the delivery and the action
Design evaluation
Outsource parts of the action