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RICS JTBD Map (I'm a firm owner (My staff / members (Training and…
RICS JTBD Map
I'm a firm owner
Invoicing
Regulation
MS Word based form - Manual
New system going live soon
My staff / members
Training and development
Bulk purchases
Individual Courses
Adding / removing staff
Principal RICS contact
Data submissions
Accreditation
Annual return
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How do I open a dispute?
Email
Form
Phone call
What is the process for dispute resolution?
How do I pay?
Community
Access to the hive mind
Respect of peers
Potential to make relationships to enhance career opportunities
Facilitate conversations. Discussions around standards etc...
Membership life
How do I become one?
How do I pay my fees
Can you store my payment data?
What if my payment declines?
How do I talk to staff at RICS?
How do I edit my data
Password reset
I need help with Uni work
Content
White papers
Resources
CPD
I need to log CPD
What CPD is available to me?
Can I do a course spread through the year?
Do I need to be accredited?
Choosing accreditation
Benefits of accreditation
Training for a new accreditation
How do I become a surveyor?
University
Accredited courses
Non accredited courses
Experience
Interview & Assessment
I want to progress my career
Training Courses
RICS Recruit
I need help finding a specific report or regulation
Knowledge hub
Quick answers to low value questions
What events can I go to?
How do I purchase / manage tickets
How do I apply for a job at RICS?
What firms can I engage with?