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IMPROVING YOUR NONVERBAL COMUNICATION (BE SENSITIVE TO THE CONTEXT (When…
IMPROVING YOUR NONVERBAL COMUNICATION
MONITOR UR ACTIONS SO THAT YOU BETTER UNDERSTAND THE EXPERIENCES OF OTHERS
know how you "present" urself, => u can gain insight into how pp are reacting to the types of messages u r sending
some of following questions that help u understand the responds displayed by your interculturaL communication partner
Is my behavior making people feel comfortable or uncomfortable?
Am I adjusting my nonverbal messages to the feedback I am receiving from my communication "partner"?
How r pp reacting to my use of space, touch, paralanguage, time, and the like?
If my messages are being misinterpreted, is it becuz my unintentional messages, rather than my intentional messages, are impacting my communication "partner"?
MONITOR FEEDBACK
Encourage feedback as a way of improving the accuracy of ur perceptions of the communication encounter
Communication skills that promote feedback include smiling, head nodding, leaning forward, and even laughing
lean forward when having conversation means expressing the attention
BE SENSITIVE TO THE CONTEXT
Think of all the "rules" that are in operation in school rooms, courtrooms, churches, business meetings, parties, restaurants, sporting events, funerals, and the like.
Some self-reflection tells you that ur behavior is different as u move from place to place
When trying to improve nonverbal communication skills, need to understand how each situation might influence meaning given a specific action
in job interview, fidgeting or talking so fast might reflect a degree of nervousness brought about by the formal setting,
in home - same person might be relaxed and speak in a slower pace
=> undertandable - atmosphere of interview made him feel more worried
when trying to improve ur ability to read nonverbal communication, ask urself if the observed actions are appropriate for the setting
BE AWARE OF NONVERBAL AMBIGUITY
the multiple meaning dimension of noverbal communication puts an increased burden on you whether u r the sender or the receiver
KNOW YOUR CULTURE
Ur knowledge "told u" how to use all of the nonverbal action