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Retail Workflow Template (1st time (Order Management (Order Status (Bot…

- - - - Bot aware of order(s)
      - Bot Unaware of orders
        
        ask for email
        
        Look up orders
        
        display 30 day order(s)
        
        Show order Status
        
        Shipped
        
        Not Shipped
        
        1 more item...
        
        Orders not found
        
        CS Handoff
    - - Bot Aware of Orders
        
        Look Up orders
        
        Display 30 day order(s)
        
        Order Not Eligible
        
        Handoff to CS
        
        Cancellation Policy
        
        Order Eligible to cancel
        
        Confirm cancellation
        
        Yes
        
        1 more item...
        
        No
        
        1 more item...
        
        No orders found
        
        CS Handoff
      - Bot Unaware of orders
        
        Ask for email
        
        i
  - - - Order Managment
      - FAQs
        
        What Qs Do You Have
      - Contact Us
        
        Contact Info
      - Talk To a Human
        
        Leading Questions
        
        CS Handoff
  - - - List Product Categories
        
        Sub-Categories
        
        Product Carousel
        
        Individual Product
        
        Add to Cart
        
        Product Refine
        
        1 more item...
        
        Share
        
        More Info
  - - - Return & Past Purchase
  - - - Store Carousels