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UMA Marketing Plan (SWOT Analysis (Weaknesses (Customer Services is still…
UMA Marketing Plan
SWOT Analysis
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Weaknesses
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Stock Management is not good, especially on E-commerce Website
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Brand Awareness is still weak, especially outside HCM & HN
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Opportunities
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Customer focused by improve CRM, Membership
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Goals
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Customers Relationship
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Slogan: Customer relations are long, deep and satisfy customers
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Competitive Analysis
Competitors
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In the future
IKEA
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Weak Points
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Will be big merchandise mart, so not familiar with Vietnamese shopping behavior
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Vietnam Market
Population
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2030: 57% Rural, 43% Urban
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Trends
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Estimated 1.5 million Vietnamese people capable
of spending on high-end home décor and furniture products
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