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Property Management (Landlording (Rent Collection (1st Rent Collection…

- - - - 28th of Previous Month
      - Post Payments in TC/Deposit
      - No Action Needed for non payments
    - - 1st Day of Month
      - Post Payments in TC/Deposit
      - Text/Call all non payments
    - - 4th Day of Month
      - Post Payments in TC/Deposit
      - Call all non payments
    - - 6th Day of Month
      - Post Payment in TC/Deposit
      - Post Evictions for non payments
    - - 12th Day of Month
      - Post Payments in TC/Deposit
      - Begin Eviction process for non payments
  - - - If sent in email or in recap email
        
        Explain if Tenant or Landlord is responsible
        
        If Tenant, then explain exactly why it is tenant and not landlord
        
        If Landlord, inform who is coming, when they will come, and all responsibilities of the tenant if any
        
        Respond within 4 Hrs.
      - If taken over phone
        
        Take notes, say you will look into the situation and find a solution to get problem resolved, send email recapping call and explain solution
    - - Call Vendor
      - Explain the problem in as much detail as possible
      - Ask how soon this will be repaired
      - Ask how much this repair will cost
      - Give them a lockbox code to use if tenant is not at property
      - Put lockbox on the door of property for vendor
    - - Call tenant to ensure that the repair is complete and working properly now
      - If tenant says that the repair is not complete then call vendor and explain that the repair is incomplete
    - - Save invoice from vendor in Drive
      - Mail Check to vendor for repair as soon as tenant confirms repair is complete
- - - - Fill out Inspection Report
      - Contact Contractors
      - Do Work Yourself
      - Notify Owner of Repairs Needed to Keep Informed
    - - Pictures
        
        Take 10 - 15
        
        Apply Effects
        
        Save in Drive
      - Video
        
        3 - 5 Mins. with Lights on
        
        Upload to Youtube
      - Create Ads
        
        Tenant Turner
        
        Craigslist
        
        Yard Sign
      - Inspection Report
        
        Fill out thorough zInspection report that Tenant must agree to
  - - - Explain Lease Terms
      - Answer all Questions
      - Tell them about application and $20 Fee
      - Explain Lockbox and schedule showing
    - - Confirm they are still interested in Property
      - Send Documents
        
        eLease
        
        House Rules
        
        Payment Options
        
        Youtube Link explaining Lease
      - Set up Appointment for Keys/Payment
        
        Explain that they MUST let you know if not able to show up
        
        If they DO show up
        
        Payment must be Paid in full
        
        Give receipt to Tenant for Payment
        
        Give Keys to Property
        
        Confirm they received documents sent
        
        Confirm they know contact info of Landlord
        
        Confirm they know how to pay rent