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TRAINING NEEDS ANALYSIS - 3 LEVELS OF TNA (Part 2) (Challenges of TNA…
TRAINING NEEDS ANALYSIS - 3 LEVELS OF TNA
(Part 2)
Level 1:
Organisational Analysis
Components
Organisational Culture
and Climate
Organisational Goals
Organisational Resources
Environmental Constraints
Sources of Data
Organisational Climate Indexes
Human Resource Inventory
Organisational Goals and Objectives
Management Requests
MBO Systems
Level 2:
Task Analysis
Task Analysis
Process
Step 1: Overall
Job Description
Step 2: Task
Identification
Stimulus-response-
feedback
Time Sampling
Critical Incident Technique
Job Inventories
Job Duty Task Method
Step 3: Identify what
it takes to do the Job
Knowledge
Skills
Ability
Other
Characteristics
Step 4: Identify areas that
can benefit from Training/HRD
Step 5: Prioritize
Training Needs
Sources of Data
Perform the Job
Job Description
Job Specifications
Analysis of Operating
Problems
Level 3:
Person Analysis
Sources of Data
Performance Appraisal
Observation Work Sampling
Interviews
Questionnaires
Tests, Job Knowledge,
Skills, Achievement
Attitude Surveys
Checklists
Rating Scales
Components
Summary
Person Analysis
Determines overall success reasons
for employee performance
Diagnostic
Person Analysis
Discover reasons for
employee performance
Challenges of TNA
Focuses only on needs of the
employees and organisation
Leads to ineffectiveness of training
programs due to perceptions and opinions
Time consuming and highly expensive
Does not emphasize the good
performances of the employees