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Employee Voice (What is employee voice? (Why worry about employee voice?…
Employee Voice
What is employee voice?
The informal and discretionary communication by an employee of ideas, suggestions, concerns or information about problems to persons who might be able to take appropriate action with the intent to bring about improvement or change
Providing opportunities for employees to exercise their voice through organisational policies and culture should increasingly be considered as part of organisational CSR initiatives
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Employee voice, attitudes and behaviours outside the workplace
affective states
opportunities impact employee emotions (life dissatisfaction, stress) which in turn influence their level of community engagement
cognitive states
voice opportunities impact employee cognitive states (cynicism, alienation, helplessness) which in turn influence their level of community engagement
Community engagement
opportunities for self-direction and to exercise one's voice likely to increase employee community engagement
behavioural states
voice opportunities impact employee behavioural states (depression, substance abuse) which in turn influence their level of community engagement
Employee voice, attitudes and behaviours inside the work place
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Feelings of apathy, anger or helplessness
For those who value self-control, lack of voice could lead to anger
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