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Computer service technicians' duties and responsibilities :silhouette:…
Computer service technicians' duties and responsibilities :silhouette: :smiley:
vary from one position to
another but, in general, they
:
configure systems and install and update systems andupdate systems and applications software
keep records of maintenance work and repairs
inspect and connect new equipment
analyze customer equipment performance records
diagnose and troubleshoot hardware and related software problems
Computer service technicians work in
surroundings that may vary from clean and
well ventilated to cold and dusty
They may be required to lift and carry computer
components weighing up to 40 kilograms.
may be on 24 hour call for
specified periods and work overtime when systems malfunction.
Computer service technicians need the following characteristics:
good problem solving skills
the ability to work alone and with others.
They should enjoy using instruments and equipment to perform tasks requiring
precision
good communication and interpersonal skills for dealing with customers in problem situations
The minimum education requirement for computer service technicians is
Employers generally prefer to
hire job applicants who have related post-secondary education and certification.
a high school diploma plus related training or experience.
