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Computer service technicians (duties and responsibilities vary from one…
Computer service technicians
duties and responsibilities vary from one position to
another but, in general, they
inspect and connect new equipment
• configure systems and install and update systems and
applications software
• install, configure and troubleshoot Internet connections
• install circuit boards and peripherals
• keep records of maintenance work and repairs
• analyze customer equipment performance records.
They must use instruments and equipment to perform tasks that require
Computer service technicians work in surroundings that may vary from clean and
well ventilated to cold and dusty.
They should enjoy using instruments and equipment to perform tasks
There are a variety of post-secondary education programs offered in this field.
Computer service technicians need the following characteristics
good communication and interpersonal skills for dealing with customers in
problem situations
• mechanical aptitude and the ability to think logically and analytically
• an aptitude for and interest in math and science
• good problem solving skills
• the ability to work alone and with others.
