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G2:Retail 2020-the Rise of Unmanned Store (Introduction of Unmanned Store…
G2
:Retail 2020-the Rise of Unmanned Store
Introduction of Unmanned Store Industry
Trend
Fewer Children
More Senior Citizens
Less Labor Force
Technology
Consumption Pattern
Consumers Going to Stores
Pick Out and Buy
Checkout
Finish
Industrial Integration
Internet of Things
Electronic Tag
Photographic Lens
Artificial Intelligence
Wireless Communication
Mobile Payment
1 more item...
Advantage
Convenient and Fast
Lower Cost on Human Resource
No Cash
Improve Safety on Consumption
Disadvantage
Higher Cost on Technology
Unemployment
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Comparison: Traditional Retail Store
Human Interaction
Human Touch
Example 1: Amazon Go
Introduction:3F
Feedback
Pros
Convenient
No time wasted in "lines" anymore
Cons
Lack of interpersonal relationships
Lack of job opportunities
Future
The NO.1 company in retail industry
Amazon.com has more than 310 million users around the world.
At the first place in fresh product category online.( fresh product category is the hardest industry to get in online )
Nowadays: 44 percent of the US population lives within 20 miles of an Amazon warehouse.
Feature
Being trendy
Publicity film
The use of big data
Amazon.com
Just Walk Out
Competitor--Walmart
Feature
A dedicated drive-through for picking up online grocery orders.
Gas station
Opinion from "Investors"
Who's faster?
Walmart: from physical stores into online ones
Amazon Go: from online stores into physical ones
Doubts
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Information Security
collect the big data
the violation of privacy
Tracking the consumers
the Quality of Technology
the stability of operation system
Entry Barriers
how to cater different consumption habits
how to make the localization
Internal Problems
be aware of theft
prompt customer service
:red_cross:Consistent Model
facial recognition
create multiple account
Example 2: Taiwan 7-11 Concept Store
Introduction
X-STORE
Face recognition
OPENPOINT Member
payment
Automatic refrigerator
Save 50% Electricity
Monitors
Out of stock
Competitive Advantage
Face Recognition
Hot Flow Analysis
Welcome Robot & Sweeping Robot
Future Trend
Reduce the cost of Human Resources
Problem
Will customer like it?
KEY:How to create a good shopping experience
Technology is not mature
High Cost
Can't Comprehensive Promotion
Group Member
Ruby
David
Tina
Cindy
Sensor
Photographic Lens
Computer Vision and
Deep Learning Algorithms
QR Code
:star:
Discussion: When shopping, do you want to interactive with people? Why?