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Employee voice (What? (Informal & discretionary communication by…
Employee voice
What?
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Ideas, suggestions, concerns/ info. abt problems
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Legal framework
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Opp. available for managers to encourage employee voice by citing potential benefits for shareholders in law
Policy maker should consider developing legislation to org. that provides flexibility for organisational decision-makers to think beyond shareholders
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Attitudes
Inside
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Feelings of helplessness, apathy & anger
Those who value self-control, lack of voice lead to anger
Outside
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Affective state
Opp. impact emotion (dissatisfaction, stress) that will influence community engagement
Cognitive states
Opp. impact employee cognitive state (cynicism, alienation, helplessness) will influence community engagement
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