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Week 11: Employee well-being (Challenges in 21st century (Increase work…
Week 11: Employee well-being
What?
Measure of happiness, psychological, emotional & mental state
Linked with satisfaction a person feel about themselves and their life
Why?
Improve productivity, quality of work, morale & culture
Increase retention rates
Able to attract quality candidates
Avoid high costs of absenteeism, presenteeism, injury & illness
Intersection of employee's work & family/ life
Work
Activity intended to provide goods&services to support life
Family
Related by biological ties, marriage, social custom/ adoption
Life
Activities & relationship belong to work, family & other domain
Outcomes
Conflict
Inter-role conflict, the role pressures from work & family are mutually incompatible
Enrichment
The experiences in one role (work) improve the quality of life in other role (family)
Balance
work & non-work activities are compatible & promote growth in individual's current life priorities
Challenges in 21st century
Increase work intensity, load & hrs
Lack of job security
Advancements in tech.
Rise in dual-income/career families
Ageing population (elderly dependents)
Stagnant gender norms pertaining to work & non-work domains
Work-family conflict
Forms
Time
Used in performing one role minimise ability to perform other role
Strain
One role drains mental/physical energy to perform other role
Behaviour
Behaviours required are incompatible with behavioural expectations of the other role
Directionality
Work to family conflict
Family to work conflict
Factors influencing
Family
Instrumental
Relief from family related duties
Emotional
Encouragement & understanding
Work
Family supportive supervisor
Family supportive organisational policies (flextime, telework)
Individual
Coping strategies used by individuals (problem focused, avoidance)
Public policy
Legislation pertaining to employee rights
Coping, conflict, wellbeing
Family support
Instrumental & emotional assistance reduced F-W conflict
+ve impact on wellbeing
Work support
Family supportive supervisors reduces W-F conflict
Complex relationship between organisational family supportive policies (flextime, telework, experiences of conflict)
Problem focused coping
Coping to reduce conflict is a function of control an individual has