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TASK 6: Burnout (Hulscheger et al. (STUDY 1 (METHODS: (5-day diary study…
TASK 6: Burnout
Hulscheger et al.
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Affective events theory
- work events are proximal causes of employee affective reactions and these reactions, in turn, predict job satisfaction
mindfulness: facilitates apative stress appraisal, and promotes delf-determined behavior consistend with individuals needs and values
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STUDY 1
METHODS:
- 5-day diary study with 219 employees
- link of trait- and state-mindfulness with daily reports of emotional exhaustion and job satisfaction + the mediating role of surface acting
RESULTS
- mindfulness negatively related to emotional exhaustion and positively related to job satisfaction at both the within- and the between-person levels
- Both relationships were mediated by surface acting at both levels of analysis
CRTICISMI
- analyses of diary studies focus on within-day relationships between variables cross-sectional causal inferences can therefore not be drawn
- remains unclear whether mindfulness truly leads to a reduction in surface acting, emotional exhaustion, and job satisfaction
STUDY 2:
METHODS:
- experimental field study
- randomly assigned to a self-training mindfulness intervention group or a control group
- insights into the causal nature of relationships between mindfulness, surface acting, emotional exhaustion, and job satisfaction in a field setting
RESULTS:
- participants in the mindfulness intervention group experienced significantly less emotional exhaustion and more job satisfaction than participants in the control group
- mindfulness self-training on emotional exhaustion was mediated by surface acting
CONCLUSIONS
- for employees working in emotionally demanding jobs, mindfulness promotes job satisfaction and helps preventing burnout in terms of emotional exhaustion
- state and trait mindfulness are inversely related to employees’ emotional exhaustion and positively related to their job satisfaction
- mindfulness precedes and affects emotional exhaustion and job satisfaction
- BUT: effects may in fact be bidirectional
- mindfulness was more strongly related to emotional exhaustion than to job satisfaction, both when considering trait as well as state mindfulness
surface acting may have a stronger effect on burnout, especially emotional exhaustion, than on job satisfaction
Oerlemans et al.
Burnout
- indicator of long-term well-being (high levels of exhaustion and disengagement toward the job)
- results from an unfavorable work environment characterized by high job demands + low job resources
Job Demands-Resources (JD-R) model
- long-term exposure to job demands (e.g., work overload, emotional demands) will exhaust employees’ cognitive and physical resources, which in the long run may lead to the depletion of energy (exhaustion) and health problems
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STUDY
AIM: examining whether specific patterns of time spent on off-job activities can help employees who are at risk of burnout to adequately recover from their work-related efforts on a daily basis
METHOD:
- Burnout was operationalized by its two core dimensions:
a) Exhaustion = combination of affective, physical, and cognitive aspects of exhaustion
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- Daily recovery on workdays assessed by state levels of physical vigor and cognitive liveliness during off-job time:
a) Physical vigor = affective state where individuals feel full of pep and experience physical strength
b) cognitive liveliness = feeling alert, being creative, and thinking rapidly
- self-reported daily recovery before going to sleep
RESULTS
- low in burnout: off-job time spent working had no significant effect on state physical vigot, state cognitive liveliness + state recovery
- high in burnout: off-job time spent working related negatively to state physical vigor, state cognitive liveliness + state recovery (confirmed hypothesis 1).
- low in burnout: off-job time spent on low-effort activities not significantly related to state physical vigor + state cognitive liveliness
- high in burnout: off-job time spent on low-effort activities related positively to state physical vigor + state cognitive liveliness (hypothesis 2 confirmed for two state recovery outcomes)
- for both employees low and high in burnout, daily socializing during off-job time related positively to state physical vigor, state cognitive liveliness + state recovery (stronger for high burnout hypothesis 2 was fully confirmed)
- Burnout did not moderate the within-person relationships of off-job time spent on physical activities and the three state recovery
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CONCLUSION:
- important for employees who are at risk of burnout to stop spending time on work-related activities during off-job time + start spending more time on low-effort and social activities in order to adequately recover from work on a daily basis
- For employees with low burnout levels, social, but not low effort activities, are beneficial for their daily recovery
- employees with low burnout levels are not in immediate danger when continuing their work during off-job time, as it does not (yet) have a negative impact on their daily recovery
- physical activities contributed to daily recovery for all employees
physical activities are related to physiological mechanisms that have equal positive effects for all individuals
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