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Performance (Relationships (customer information (CRM) (any info on…
Performance
Relationships
PMO
Assets
Payroll
Risk Audit Compliance
Finance
customer information (CRM)
any info on services needs to feed into corporate reporting
Culture
change
reward and recognition
drives behaviour
leadership
values
KPIs
measures
behaviour evidenced/demonstrated
integrated plans
individuals (don't want to turn people into KPIs!)
Reporting
individual update
transferrable data
data requirements
single input
record performance not create KPIs
2 Objectives?
complementary
pulls data sets together
integrated
hierarchy/structure
strategic outcomes
interlinked
Implement
phased approach
cascade down
incorporate into PDRC
Purpose
PDRC
professional needs
capacity building - grow
event?
confidential
different perspectives
individual
clarity of role
what I need to perform on
organisational
Ownership
sits in different places?
transferrable data
KPI
performance system/structure
to people who manage performance
more person-orientated system
'Best of Breed'
contributes structure in corporate system