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Medical Affairs (Key Activities (Operating Medical Information Center (Key…

- - - - Standardized Operating Procedures
      - Robust Systems and Tools
      - Intensive Training
      - Monitor the literature on an ongoing basis to stay up to date
    - - Physicians & Nurses
      - Pharmacists
      - Patients
    - - First-line Responders
        
        Field calls
        
        Qualify Calls
        
        Document Calls
        
        Respond to routine inquiries
      - Second-Line Responders
        
        Handle complex queries
        
        Respond to questions about off-label use
        
        Forward calls about AE to Drug Safety
      - Drug Safety Group
        
        Makes regular reports re. AE