How do we let the user be successful in pairing; specifically with a DN PC…
How do we let the user be successful in pairing; specifically with a DN PC - which address to use
Inform the user when there are issues
Add info to "not connected" to talk about Dual NIC
Link to TLB help file
Add instruction in help file
Inform the user before they have issues
Adding info underneath the PC Address Bar
Instruct the user to go to project to get information
both PC Address & System ID
Add info icon on PC Address (like System ID)
That gives them instruction
Change instruction from icon/tooltip to clearly visible instructions
On press of "Apply"
Only when Dual NIC?
User applies wrong PC Address on PD pairing
PD View will say "Not Connected"
System Info is Wrong
PC needs FW Update
User is left scratching their head cuz PC address is "right"
Things to think about
Provide user with info in a timely manner to avoid issues
User pairing may not be same person who created project
Project is KING!
How Do I get the correct pairing information easily
Add info PC Hardware Settings
Some verbiage on bottom for more instructions
Add Info to PD Hardware Settings
The proper PC address