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Managing (Week 7: MANAGING FOR INCLUSION (Importance (Globalisation, Legal…
Managing
Week 7: MANAGING FOR INCLUSION
Differences among individuals
e.g Race, sex, age
Social identity theory
Ingroups > Outgroups - similar characteristics
Organisational diversity - requires mitigation of differences
Exclusion of people with differences
Social dilemmas
Individual participation
Subgroups
Exclusion
Competition
Embrace/resist
Managerial participation
Managers seek similar employees
Homogenous workforce
Power battles
Organisational participation
Incorrect perceptions
Homogenous workforce & employee turnover
Diversity = little benefit for organisation
Short term costs > long term benefits
Importance
Globalisation
Legal regulations
Continuous innovation
Changing labour market
Labour standards
Glass Ceiling
Limits career advancement
Women
Minority groups
Overcome
Changing social norms
Paid-eave
Gender quotas
Good business sense
Solutions: Social Dilemmas
Management problem
Measurable objectives
Small working teams
Align individual and organisational goals (incentives)
Public policy problem
Precise inclusion via legislation and organisational activities
WEEK 5: POLC
Leading
Trait Theory
Behaviour
Contingency
Leader
Leadership
Controlling
Investigate deviations
Establishing standards
Measuring performance
Making Changes
Organising
Chain of Command
Span of Control
Formaility
Centralisation
Departmentisation
De-centralisation
Tyoes of Organising
Mechanistic
Organic
Work Specialisation
Planning
Types of Plans
Goals
WEEK 8: EMOTIONAL INTELLIGENCE
What
recognise, understand and manage emotions
Self-Management Skills
Self -Awareness
Self-Regulation
Motivation
Relationship Management Skills
Social Skills
Empathy
Can it be learned?
Genetic Component
Limbic System can be trained
Increases naturally with age
WEEK 6: DECISION-MAKING
Decision
Intuition
Rationality
Bounded Rationality
Problems and decisions
Structured Problem/ Programmed decisions
Easily defined
Routine approach
Un-structured problems/non-progammed decisions
New or Unusual
Custom approach
Group Decision Making
Disadvantages
Advantages