Communicating in Groups and Teams

The Nature of Groups and Teams

What Is a Group? A group consists of a small collection of people who interact with one another, usually face-to-face, over time in order to reach goals.

What Makes a Group a Team? Teams share the same qualities as groups, but they take group work to a higher level.

Virtual Groups: Virtual groups, are groups whose members interact with one another through mediated channels, without meeting face-to-face. In my real life I use these virtual groups often to communicate with friends who don't live near me.

Goals of Groups and Their Members

Group Goals: Most groups exist to achieve a collective task: Win a contest, create a product, provide a service, and so on.

Individual Goals: Individual goals are individual motives for joining a group. When I joined the tennis team when I was in high school my individual goal was to beat my teammates in order to play better players.

Characteristics of Groups and Teams

Rules and Norms: Rules are an explicit, officially stated guideline that governs group functions and member behavior. Norms are shared values, beliefs, behaviors, and procedures that govern a group's operation.

Patterns of Interaction: Two way information exchange is relatively uncomplicated, in a group the possibilities of complications are endless.

Roles: The patterns of behavior expected of group members.

Leadership and Communication

Understanding Leadership: In my own life I have noticed that the best leaders overcome opposition for a just cause.

Becoming a Leader: Emergent leaders gain influence without being appointed by higher ups.

Followership and Communication

Types of Followers: All followers don't communicate or contribute equally.

The Power of Followers: Power is the ability to influence others' thoughts and/or actions.

Questions

  1. One thing that interested me is becoming a leader.
  1. One thing that surprised me was the types of followers.
  1. One thing that I would like to know more about is becoming a leader.