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Business Processes (BP) (Are supported by Information System Department…

- - - - Exampe of TPS systems: Payroll and order processing
      - Systems that keep track of the elementary activities and transacitions of the organization
    - - Produce reports to support middle management
      - Not highly analytic
    - - Use advanced anlytical models
      - Support management decisions that are unique and rapidly changing
    - - Support senior management
      - Provides digital dashboard - displays on a single screen graphs and charts of key performance indicators for managing a company
      - Uses many sources: internal or external information
      - Provide data in the forms of graphs, charts and dashboard delivered via portals
    - - Coordinate multiple functions and business functions
      - Integrate key internal business processes of a firm
      - Improve decision making
    - - Manages relationship management with suppliers
      - Optimize the planning, sourcing, manufacturing and delivery of Product and services
      - Are one type of interorganizational system
    - - Provides information to coordinate business processes surrounding the customers
      - Used to help manage the relationship with customers
    - - Optimize the creation, sharing and distribution of knowledge
      - Enables organizations to better manage processes
    - - Private Corporate networks
      - Extranet make portions of private Corporate intranets available to outsiders
    - - Contemporary term for data and software tools for organizing, analysing and providing access to data
      - Support managers and other enterprise users in decision making
- - - - Facebook
      - Twitter
      - Internal Corporate social tools
    - - Produtivity
      - Quality
      - Innovation
      - Customer service
      - Financial Performabce