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COMMUNICATION (Type of Channel Communication (Formal Channel Communication…

- - - - Downward Communication
        
        Upward communication
        
        Horizontal/Lateral Communication
- - - - Information
        
        Emotional Expression
- - - - Receiver and Decoding
        
        Noise and Feedback
- - - - Cluster
        
        Probability
- - - - Filtering
        
        Credibility of the sender
        
        Emotionality
        
        Noise
- - - - Understand verbal & non-verbal communication
        
        Obtain feedback
        
        use simple language
- - - - Group meetings
        
        Formal Presentations
        
        Memos
        
        Traditional Mail
        
        Fax machines
        
        E-mail