CHAPTER 8 - COMMUNICATION (Types of control (Formal Communication in…
CHAPTER 8 - COMMUNICATION
The process by which a person, group, or organization (the sender) transmits some type of information (the message) to another person, group, or organization (the reciever).
Why we communicate?
Communication Process Components
Types of control
Formal Channel Communication
Informal Channel Communication
Formal Communication in Organizations
*The flow of information both up and down the chain of command
:check: Downward communication
:check: Upward communication
:red_flag: Provides direction and control for the employees