Obstacles to communication (10 barriers to effective communication ( …
Obstacles to communication
Sometimes, gestures may lead to misunderstanding
Gesture "okay" in Japan means "money"
Gesture "good" (thumb up) in Japan means "F**k you"
10 barriers to effective communication
Inadequate equipment (Example: Temperatures too hot)
Being extremly nervous
Asserting a need to win the argument
People that speak the same native language can have difficulty understanding each other
Depends on the generations or regions
Example in Belgium: Flemish people have 4 different dialects
Example in Spain: People from the south have different accent. Some people from the north have difficulties to understand us.
Pain, poor eyesight, hearing difficulties,...
Problems with stucture design
Unclear organization structures
Assumptions about others
Lack of common experience
Ambiguity and overuses of abstractions
Too many details
Jumping to conclusion
Making assumptions before listen to others
How to improve your communication skills?
7 cs of Communication
Able to understand
short as possible
Free of errors and mistakes
Tell everything they need to know
Stereotypes vs prejudices
Perceptions about groups pf people
They can be useful
When they are descriptive and not evaluative
Modified by further observations
They can be Harmful
When they are used as a moral judgment
Stay by your initial attitude
They have a negative result which is
Some spanish stereotypes