Communication Problems
in Workplace

Failure to
Communicate Fully

Being Unprepared

Using the Wrong Communication Tool

Not Editing Your Work

most communication
is done via text messages
and e-mails

read the text messages
or e-mails quickly

lead to details be lost,
overlooked or misunderstood by them

any work needs to be
given a suitable period
of time for it to be done

A difficult task which requires
a lot of work to do should be given a
longer period of time for it to be done
compared to an easier task

late for a meeting or
approaching a deadline

mistakes, misunderstandings,
and even the misdirection
of a project or task can occur

frustrate your audience and
damage your reputation

be organized
and prepared

If you aren’t, it’s better
to admit you need more time

set aside time to plan
your communication thoroughly

Leave time to proofread,
to find images, and to check
that documents are compatible
with your audience's software

lead to a breakdown in
communication and
create confusion,
misunderstanding and
hurt feelings

If you need to deliver
bad news, do it in person

can convey your message
and minimize long-term upset

it's easier to pick up on signs that
people have misunderstood key parts
of your message, or that they've taken
the information particularly badly

take steps to clarify your message,
or help people deal with the difficult news

Spelling, tone and grammatical
mistakes can make you look careless

make a list of words and phrases
that you find it hard to get right

asking a colleague to look over
key documents before you distribute them

Oversharing

gossip and exchange
inappropriate information

sloppiness results in oversharing
or releasing personal or sensitive information

how to solve

refrain from putting highly confidential or
sensitive information in email

emphasize the need for
confidentiality in the workplace

hold sensitive meetings behind closed doors

stop gossip in its tracks