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TRIMM (Cases (Nexperia, Solar Team Eindhoven, iemand.nl, MySaxion, Ziggo,…

- - - - Past -Present - Future: This is what the situation was, here is what it is now, here's how we want to change the situation for the future
      - Problem - solution - benefit: Here's the problem we're facing. Here's the solution I recommend. Here's the benefit to be expected.
      - What- So what? - now what?: Here's the issue. Here's why you should care. Here's what we should do.
  - - - Ask a Yes or No question.
      - Ask more than one question at a time.
      - Say “…and my next question is…”
      - Allow for an awkward pause or dull moment.
      - Be disrespectful to your audience and the person you’re interviewing.
      - Keep your mouth on your microphone (or breath into the mic) while the other person is talking.
      - Forget who you’re serving.
    - - Actually Want to Understand
      - Allow the Person You’re Interviewing to Talk