Solving Problems in Groups and Teams (Questions ( I would like to know…
Solving Problems in Groups and Teams
I would like to know more about the member relationship in groups when conflicts appear.
There wasn't anything that bother me in this chapter.
I found that interesting thing was the stages of the group problem-solving.
Overcoming Dangers in Group Discussions
Pressure to Conform
Information Underload and Overload
Overload: Occurs when the rate or complexity of material is too great to manage.
Underload: When a group lacks information necessary to operate effectively.
Approaches and Stages in Problem Solving
A Structured Problem-Solving Approach
Follow Up on the Solution
Implement the Plan
Evaluate Possible Solutions
Develop Creative Solutions
Use the Nominal Group Technique
Analyze the Problem
identify Supporting and Restraining Forces
Gather Relevant Information
Identify Criteria for Success
Word the Problem as a Broad, Open Question
Identify the Problem
Group Problem-Solving Strategies and Formats
Solving Problems in Virtual Groups
Setting the Stage for Problem Solving
Developmental Stages in Problem-Solving Groups
: Not only do members accept the group's decision, they also endorse it.
: One idea might emerge as the best one, or the group might combine the best parts of several plans into a new solution.
: Members take strong positions and defend them against those who oppose their viewpoints.
: members approach the problem and one another tentatively.
Cohesiveness: The degree to which members feel connected with and committed to their group.
Threat from outside the group
Interdependence of members
Lack of perceived threat between members
Shared norms and values
Progress toward goals
Shared or compatible goals
Groups are most effective when members food good about one another. The most important ingredient in good personal relationships is mutual respect.
Problem Solving in Groups: When and Why
When to Use Groups for Problem Solving
Is there potential for disagreement?
Tackling a problem as a group is essential if you need the support of everyone involved.
Is there more than one decision or solution?
Groups are best suited to tackling problems that have no single, cut-and-dried answer: What is the best way to boost membership in a campus organization?
Are individuals' tasks interdependent?
In order to get anywhere, the group must realize that they have to assign areas of responsibility to each member.
Is the job beyond the capacity of one person?
Some jobs are simply too big for one person to manage
Advantages of Group Problem Solving