Communicating in Groups and Teams By Sean Ho (Questions ( I would like to…
Communicating in Groups and Teams By Sean Ho
I would like to know more about becoming a better leader to the group.
There wasn't anything I found that bothered me
There wasn't anything that I found particularly interesting.
Followership and Communication
The Power of Followers
Types of Followers
Leadership and Communication
Becoming a Leader
Support of other members
Provide a solution in a time of crisis
Assertion, Not Aggression
Approaches to Leadership
Characteristics of Groups and Teams
Dysfunctional Roles: Roles that prevent the group effectively.
Social Roles: Roles that help the relationships among the members to run smoothly.
Task Roles: Roles that help the group accomplish their goal.
Patterns of Interaction
In interpersonal and public speaking settings, two-way information exchange is relatively uncomplicated. But in a group, the possibilities of complications increase exponentially.
Chain Network: information move sequentially from one member to another.
All-channel network: Group members share the same information with everyone on the team.
Rules and Norms
Norms: An equally powerful set of unspoken standards.
Governs relations between members
Rules: Official guidelines that govern what the group is supposed to do and how the members should behave
Goals of Groups and Their Members
Some individual goals are related to the group's official reason for existing. Problems arise when individual motives conflict with the group's goal, especially hidden agendas.
Social goals can equally important reasons for a group's existence: to meet other people and have fun together.
Most group exist to achieve a collective task: win a contest, create a product, provide a service, and so on.
The Nature of Groups and Teams
Virtual and Face-to-Face Groups
Experts offer the following communication tips to make the most of virtual interactions.
Provide training as necessary
Make expectations clear
Allow and encourage side channels
Strive for face time
What makes a Group a Team?
External support and recognition
Standards of excellence
Competent team members
A results-driven structure
Clear and inspiring shared goals
What is a Group?
Research suggest that the optimal size for a group is the smallest number of people capable of performing the task at hand effectively.
A collection of people who interact for a short while doesn't qualify as a group.
In groups, members don't just interact: group members are interdependence. By contrast, when members don't need one another, they are a collection of individuals and not a group.
Without interaction, a collection of people isn't a group.