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Big Ideas In organisations (Operations (four generic categories of…
Big Ideas In organisations
Marketing
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Importance of mission statement
Taking account of external environment and competitors
Market research
segmentation, targeting and positioning
Formulate an offering’s positioning
Marketing mix
extended marketing mix for services
connection between operations and marketing
Accounting and Finance
Self finance / Bank finance / Leasing / Crowdfunding / VCs
risks involved
Cash flow
Economic Environment
Operations
Transformation processes
four generic categories of operations strategy decisions
influence in performance
Process design
concept of process choice
mass customoisation
market reconciliation model
operations performance objectives
order-winning and order-qualifying criteria
Business cycle
Personal Development
Critical Thinking
Benefits vs weaknesses
Reflection
Mind Maps
Human Resources
Innovation
Design thinking
Innovation in customer experience as well as process
Quality Function Deployment (QFD)
Organisational Culture
Public Sector
Value differs to provate sector
Not for profit contribution to public value